At Vioo BMS, we are committed to protecting the privacy and security of our users’ personal data. This Privacy Policy explains how we collect, use, store, and share your information when you use our platform and services. By using Vioo BMS, you agree to the practices outlined in this policy.
We collect the following types of information:
When you sign up for Vioo BMS, we collect personal information such as your name, email address, phone number, billing address, and payment details. This data is essential for setting up and managing your account.
To provide our ERP services, we collect business-related data, such as your company name, industry, and details of the business processes you manage using our platform.
We collect information about how you interact with Vioo BMS, including the features you use, the pages you visit, your login times, and device information such as IP addresses, browser type, and operating system.
We use cookies and similar technologies to enhance your user experience, track usage patterns, and provide customized content. You can manage your cookie preferences through your browser settings.
Vioo BMS uses your information for the following purposes:
We use the information you provide to deliver, manage, and enhance our ERP services. This includes creating and maintaining your account, processing payments, and providing customer support.
We analyze usage data to improve the functionality and performance of Vioo BMS. This helps us understand how our users interact with the platform and identify areas for enhancement.
With your consent, we may use your contact information to send you updates, promotions, or notifications about new features and services. You can opt out of receiving marketing communications at any time.
We may use your information to comply with applicable laws, regulations, and legal processes, or to respond to requests from governmental authorities.
We will never sell your personal information to third parties. However, we may share your data with the following parties:
We may share your information with third-party service providers who assist us in delivering our services, such as payment processors, cloud hosting providers, or customer support tools. These service providers are bound by strict data protection agreements.
In the event of a merger, acquisition, or sale of all or part of our business, your information may be transferred as part of the transaction, subject to this Privacy Policy.
We may disclose your information if required by law, such as in response to a court order, subpoena, or other legal processes, or if we believe disclosure is necessary to protect our rights, users, or the public.
We take the security of your data very seriously. Vioo BMS implements technical and organizational measures to protect your information from unauthorized access, disclosure, alteration, or destruction. This includes encryption, firewalls, and secure access protocols.
Despite our efforts, no method of transmission over the internet or method of electronic storage is completely secure. While we strive to protect your personal data, we cannot guarantee its absolute security.
We retain your personal information for as long as your account is active or as necessary to provide our services and comply with legal obligations. If you wish to delete your account or request that we no longer use your information, please contact us at [support@vioobms.com]. We will delete or anonymize your data, subject to any legal retention requirements.
You have the following rights regarding your personal information:
You have the right to request access to the personal data we hold about you and to receive a copy of this data in a commonly used format.
If any of the information we hold about you is inaccurate or incomplete, you have the right to request that it be corrected.
You may request the deletion of your personal data, subject to any legal obligations we may have to retain certain information.
You have the right to restrict the processing of your personal data in certain circumstances, such as if you dispute the accuracy of the data.
You can object to the processing of your personal data, particularly if it is being used for direct marketing purposes.
To exercise these rights, please contact us at [support@vioobms.com].
Vioo BMS is not intended for use by individuals under the age of 18, and we do not knowingly collect personal information from children. If we learn that we have collected personal information from a child under 18, we will take steps to delete the information as soon as possible.
We may update this Privacy Policy from time to time to reflect changes in our practices or legal requirements. We will notify you of any significant changes by posting a notice on our website or sending an email. Your continued use of Vioo BMS after any changes indicates your acceptance of the updated policy.
If you have any questions about this Privacy Policy or how your information is handled, please contact us at:
Email: [support@vioobms.com]
Address: Sharjah Media City (Shams), Sharjah, United Arab Emirate